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Home / FAQ
Help centre

Frequently Asked Questions

Find quick answers to our most common questions about materials, delivery, payments and ordering safety signage.

24/7 self-service help <24 hrs response time Updated this month
On average
92%
of customers find an answer here
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Showing 7 answers
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Quick facts
Dispatch time
3–5 business days
From confirmation to dispatch.
Nationwide
Flat rate shipping
Excludes bulky items.
Materials
Vinyl, Poly, Metal
Plus ACM & more.
Payments
Cards & PayPal
Direct deposit available.

Common questions

Q1
What is Poly Plastic?
›

Poly plastic refers to solid plastic sheets that are strong & rigid. They are perfect for permanent signage and environments requiring durability.

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Q2
What types of signs do you offer?
›

We provide a wide range of safety signage and road signs, including:

  • Traffic control signs
  • Construction site safety signs
  • Workplace health and safety signs
  • Emergency and exit signs
  • Custom-designed signs
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Q3
How long will my order take to arrive?
›

Standard signs are usually dispatched within 3–5 business days. Custom signs may take 7–10 business days depending on complexity.

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Q4
Can I get bulk discounts?
›

Yes, we offer QTY discounts for bulk orders. If Qty exceeds our website options, please contact us for pricing details.

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Q5
Do you ship Australia-wide?
›

Yes, we deliver to all states and territories across Australia with a Flat rate $13.99 in GST per order. (Shipping costs vary based on location and order size).

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Q6
Do you provide installation services?
›

No, we do not install signage, we supply only.

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Q7
Can I customize the size and design?
›

Absolutely! We offer full customizations for all materials, including size, shape, and design.

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Q8
Which material is best for outdoor signage?
›

Aluminium composite and Class 1 reflective materials are ideal for long-term outdoor signage, while corflute works well for temporary outdoor signs.

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Q9
What is Class 2 Reflective Material?
›

Class 2 reflective material provides moderate reflectivity and is suitable for general safety and informational signage where high visibility is important but not critical.

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Q10
What is Class 1 Reflective Material?
›

Class 1 reflective material offers high visibility and is used for critical safety signage, such as road signs. It reflects light effectively, making it visible in low-light conditions.

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Q11
What is Protective Overlaminate?
›

Protective overlaminate is a clear film applied over printed graphics to protect them from scratches, UV rays, and weather damage, extending the life of your signage.

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Q12
What are Vinyl Labels?
›

Vinyl labels are adhesive signs printed on durable vinyl material. They are versatile and ideal for branding, promotional, or decorative purposes.

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Q13
Can I pick up my order?
Orders • Collection & pickup
›

We make all of our signage to order, which means we don’t offer a same‑day pickup service. Each item is produced specifically for you to ensure quality and accuracy.
However, if you would prefer to collect your order once it’s completed, we’re happy to help. Simply send us an enquiry before placing your order, and we can arrange warehouse collection and create your order without a delivery charge.

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Q14
What is Corflute?
›

Corflute is a corrugated plastic material commonly used for temporary signage. It’s lightweight, cost-effective, and suitable for short-term outdoor use.

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Q15
What is Aluminium Composite?
›

Aluminium composite panels are lightweight, durable sheets made from two aluminium layers bonded to a polyethylene core. They are weather-resistant, ideal for outdoor signage, and provide a sleek, professional finish. 

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Q16
Can I customise the size and design?
›

We offer customisation across all materials for size and design. You’re welcome to customise your sign’s layout, wording, colours, dimensions, and overall style to suit your exact needs. However, please note that we do not create or design custom logos from scratch. If you already have a completed logo or a design for your sign, you’re welcome to supply it, and we can use it as long as it meets our file requirements.

If you’re unsure whether your artwork is suitable, feel free to send it through and our team will be happy to check it for you.

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Q17
Which material is best for outdoor signage?
›
3mm Aluminium Composite Panel (ACM)—especially when paired with our optional Protective Overlaminate is the best choice for long‑term outdoor signage.
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Q18
How long will it take to receive my order?
Orders • Dispatch & delivery times
›

All orders are made to order and dispatched within 3–5 business days. High-volume orders may require additional lead time. Delivery times will then depend on your location and typically range from 1–6 business days. For full details, please visit our Shipping Information page.

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Q19
What type of materials do you use?
Materials • Substrates & durability
›
We offer a range of materials to suit both temporary and permanent signage needs:
Vinyl Sticker A heavy-duty, self-adhesive vinyl sticker ideal for smooth surfaces. Great for both indoor and outdoor use and perfect when you need durable, low profile sign option.
Corflute A lightweight, corrugated plastic ideal for temporary signage—commonly used on building and construction sites. Corflute signs can be easily cable‑tied to chain wire fences or mounted using adhesive or screws.
Polypropylene (Plastic) Made from UV‑stable 1 mm polypropylene; this material is suitable for permanent indoor use and semi‑permanent outdoor use in direct sunlight. All signs come with rounded corners and pre‑drilled holes for easy installation.
ACM Panel – 3 mm A rigid and heavy‑duty 3 mm Aluminium Composite Panel designed for long‑term indoor and outdoor use. All ACM signs feature radius corners and 4 pre‑drilled mounting holes. They offer excellent weather resistance and are ideal for permanent installations.
Class 1 Reflective Film – Provides a high level of reflectivity, making it ideal for critical safety and traffic signage where maximum visibility is essential.
Class 2 Reflective Film – Ideal for non‑critical, off‑road, or general-purpose signage where good visibility is still important. This material is fully printable and is commonly used for decals, fleet graphics, branding, and a wide range of general signage applications.
Protective Overlaminate This clear, UV‑stable, weather‑resistant film acts as a durable shield over your printed graphics, helping to maintain colour vibrancy and readability over time. This protective layer also helps prevent scratching and general wear.
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Q20
Why add Protective Overlaminate?
Materials • Protection & lifespan
›
Protective Overlaminate helps extend the lifespan of your signs by up to 3 years. It adds a durable, transparent PVC gloss film that provides extra protection against UV exposure, weathering, and everyday wear.
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Q21
Do you ship all over Australia.
Orders • Shipping coverage
›
Yes, we ship nationwide with a flat-rate shipping fee of $13.99 including GST per order.
** Please note bulky items/ orders and deliveries to some regional locations are excluded from this flat rate. ** 
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Q22
What payment methods do you accept?
Payments • Methods & processing
›

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Diners Club
  • PayPal

EFT/ Direct Deposit – Orders will be shipped once funds have cleared into our account. To help speed up processing, please email us a copy of your payment receipt or remittance advice to accounts@safetychoice.com.au

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Q23
Can I place an order over the phone?
Orders • Phone ordering
›
Yes. If you’re having trouble placing your order online or can’t find the exact sign you’re looking for, we’re here to help. Simply give us a call and our team will be happy to assist you, answer any questions, and can make payment over the phone. We can also guide you through custom options or help locate products that you cannot find on the website.
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Our team can help you choose materials, check compliance, or place an order if you prefer not to use the online checkout.

✉️ Contact our team 🧾 Request a custom quote

Safety Signs Quote / Inquiry

Typical response within 1 business day

Provide as much detail as you can about the signs you need. This helps us recommend compliant materials, sizing and layouts for your site.

Contact Details
Visitor & contact details
Fields marked * are required.
Optional
Optional
Site / Project
Site / project information
Tell us where these signs will be installed.
Optional

If you have photos of existing signs, you can upload them below.

Inquiry Type
Type of inquiry & compliance
This helps us route your request correctly.
Sign Details
Sign details (for this set/design)
You can describe additional designs in the comments or send a sign schedule.
Optional

If you are unsure, describe the hazard and we can recommend a symbol.

Artwork & Files
Artwork, branding & reference files
Upload any logos, artwork or photos that will help us quote accurately.

Preferred: vector files (AI, PDF, EPS, SVG). High-resolution PNG/JPG also accepted.

You can upload photos of existing signs, site photos, or sample layouts.

Timing & Delivery
Timing, budget & delivery
Lead time may vary depending on materials and quantities.
Compliance Context
Compliance & safety context
Optional, but helpful for WHS / compliance-driven orders.
Final Details
Additional information & consent
Anything else we should know about your request.

E.g. sign schedules, site plans, spreadsheets, or tender documentation.

You can link your own Terms & Conditions and Privacy Policy pages here.

Once we receive your details, our team will review the requirements and get back to you with pricing and any questions.

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We are a Brisbane based company that manufactures and distributes quality safety signs direct to the public. We specialize in signage to suit every workplace health and safety (WHS) requirement and have an extensive catalog of pre-designed safety sign templates.

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Get In Touch

Phone: +61 07 3063 2260

ABN: 44 613 588 819

Hours
Monday to Friday: 8:00am to 4:00pm
Saturday and Sunday: Closed

Office Address
Unit 11 / 33-43 Meakin Road, Meadowbrook, 4131 QLD

Email Address
sales@discountsafetysignsaustralia.com.au

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Top Product Categories

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© Discount Safety Signs Australia 2026

Safety Signs Quote / Inquiry

Provide as much detail as you can so we can quote accurately.

Contact Details
Visitor & contact details
Fields marked * are required.
Site / Project
Site / project information
Tell us where these signs will be installed.
Inquiry Type
Type of inquiry & compliance
This helps us route your request correctly.
Sign Details
Sign details (this design)
You can describe more designs in comments.
Artwork & Files
Artwork, branding & reference files
Upload logos/artwork/photos to help quoting.
Final Details
Additional info & consent
Anything else we should know.


We’ll email you if we need more info.